Refund policy

At Mechdel, we strive to provide high-quality products and excellent customer service. If you are not satisfied with your purchase, we’re here to help.

Returns

  • You can request a return within 7 days of receiving your order.
  • The product must be unused, undamaged, and in its original packaging with all tags intact.
  • Returns are not accepted for items marked as "Final Sale" or customized products.
  • To initiate a return, contact our support team at info.mechdel@gmail.com with your order details.

Refunds

  • Once we receive and inspect your returned item, we will notify you about the approval or rejection of your refund.
  • If approved, the refund will be processed to your original payment method within 7 days.
  • Shipping charges (if applicable) are non-refundable.

Exchanges

  • We only replace items if they are defective or damaged upon arrival.
  • If you need an exchange, please contact us within 7 days of delivery.

Cancellation Policy

  • Orders can be canceled within 7 hours of purchase. Once shipped, orders cannot be canceled.

Need Help?

For any queries, reach out to us at info.mechdel@gmail.com or call us at .