Refund policy
At Mechdel, we strive to provide high-quality products and excellent customer service. If you are not satisfied with your purchase, we’re here to help.
Returns
- You can request a return within 7 days of receiving your order.
- The product must be unused, undamaged, and in its original packaging with all tags intact.
- Returns are not accepted for items marked as "Final Sale" or customized products.
- To initiate a return, contact our support team at info.mechdel@gmail.com with your order details.
Refunds
- Once we receive and inspect your returned item, we will notify you about the approval or rejection of your refund.
- If approved, the refund will be processed to your original payment method within 7 days.
- Shipping charges (if applicable) are non-refundable.
Exchanges
- We only replace items if they are defective or damaged upon arrival.
- If you need an exchange, please contact us within 7 days of delivery.
Cancellation Policy
- Orders can be canceled within 7 hours of purchase. Once shipped, orders cannot be canceled.
Need Help?
For any queries, reach out to us at info.mechdel@gmail.com or call us at .